Policies & Procedures

 

Please read the following.

 

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Best Practices

Please fill out your forms prior to your appointment so you can maximize your time on the table. Arrive ten minutes early to find a parking spot (it’s complimentary in the lot), use the restroom, and get settled. Towel service along with shampoo, conditioner, body wash, and hair dryer, is available if you wish to shower after your appointment. You will have 15-mins to shower in your treatment room following your session.

Your Intake Forms

Please take some time to fill out the required forms at least 24 hours prior to your appointment. These forms provide necessary information so that you receive the best possible care during your appointment. The information you share is stored securely in a HIPAA-compliant portal called Healthie. 

Credit Card Stored On File

To reserve and guarantee your appointment, a credit card must be stored on file. Payment is made at time of service.

Cancellation Policy

Please note that once you have booked an appointment, that time slot is held for you and only you. Any cancellation made less than 24 hours prior to your appointment start time will be subject to a fee of the session price. There is no fee to cancel your session if the appointment is cancelled 24 hours prior to the session start time.

If you need to cancel, call or text (423) 218-2349 with your full name in order to cancel. You can also cancel your appointment online by logging into your Healthie account.

Late Arrivals

Out of respect and consideration of my time and other clients, please plan to be on time. If this is your first visit, arrive ten minutes early to get the full time scheduled. If you arrive right on time or are late, your treatment will end at the scheduled time. Regardless of your arrival time, you are responsible to pay the entire session that you requested.

No Show

Failure to show for your scheduled session will result in a fee of the full session price. Out of respect and consideration of your therapists’ time and other clients, this strict no-show policy will be held irregardless of the situation. Thank you for your understanding.

No Children Under 18

Clients of Perimenopause Massage Therapy & Ayurveda must be over the age of 18 to receive services. Contact us for a referral for an out-of-state Ayurveda practitioner who works with children.

Text Messaging

Chattanooga Ayurveda DBA Perimenopause Massage Therapy & Ayurveda Privacy Policy and Terms & Conditions

Chattanooga Ayurveda DBA Perimenopause Massage Therapy & Ayurveda respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

Data Collection: We will collect your name, email address and mobile phone number when you agree to receive SMS. The information will be collected verbally via over the phone or in person.

Data Usage: We use your data solely to communicate via SMS about customer care.

Data Security: We protect your data with secure storage measures to prevent unauthorized access.

Data Retention: We retain your information as long as you are subscribed to our SMS service.

You may request deletion at any time.

MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan. Messages are recurring, and message frequency varies.

Contact Chattanooga Ayurveda DBA Perimenopause Massage Therapy & Ayurveda at (423) 218-2349 or hello@perimenopausemassageayurveda.com for HELP or to STOP receiving messages.

Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to hello@perimenopausemassageayurveda.com or (423) 218-2349. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

You can send HELP for additional assistance, and you will receive a text including our phone number, email, and our website or social media link to contact us. We are here to help you.

Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Chattanooga Ayurveda DBA Perimenopause Massage Therapy & Ayurveda will not sell, rent, or share the collected mobile numbers.